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Privacy Policy

WOLT HEALTH TECH LTDA., a private legal entity, located at Av. Imperatriz Leopoldina, nº 1248, Vila Leopoldina, São Paulo – SP, Zip Code: 05305-002 - Brazil, registered under CNPJ/MF No. 39.512.516/0001-50, acknowledges the importance of privacy and the protection of personal data of its service users, in compliance with the General Data Protection Law "LGPD" (Federal Law No. 13.709/2018).

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1. COLLECTED DATA

1.1. We collect essential information for user registration and profile creation, such as:

  • Full Name, Date of Birth

  • Mobile Number, Email

  • Profile (Physiotherapist, doctor, athlete, student, patient)

 

1.2. During the use of the application, we may collect data related to:

  • Categories of exercises and filters

  • Smartphone's Device ID, IP Address

  • Information about the used device

  • View count, Geolocation

 

1.3. We may also collect:

  • Social login information, if registration is made through a social network account and you authorize this collection.

  • Public information or information that is publicly available related to the user.

 

2. USE OF PERSONAL DATA

The collected personal data are used for:

  • Enabling the provision of services

  • Responding to requests and inquiries

  • Correct identification of the user

  • Development of new functionalities and improvements

  • Investigation and preventive measures against illicit activities

  • Compliance with legal or regulatory obligations

  • Display of personalized ads

  • Analyses to protect the user's account

 

3. DATA SHARING

Personal data may be shared with other companies within the WOLT Group or with judicial, police, or governmental authorities, when necessary, for the execution of the listed activities or due to legal or regulatory obligations.

 

4. STORAGE AND SECURITY

We securely store personal data, adopting technical and administrative protection measures against unauthorized access or improper treatment of data.

 

5. COOKIES AND MONITORING TECHNOLOGIES

We use monitoring technologies to collect information about the activities performed on the application, improving the user's experience.

 

6. INTERNATIONAL DATA TRANSFER

Personal data may be transferred internationally in compliance with the LGPD, ensuring the protection and privacy of the data.

 

7. DATA REMOVAL POLICY

Users wishing to remove their data from the application must request the deletion of their account. The data removal is complete, partial removal is not possible. All data are automatically removed upon account deletion.

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8. POLICY CHANGES

This policy may be updated periodically. We recommend regular consultation to check for changes.

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9. CONTACT

If you have any questions or need more information, please contact us through the channels provided by WOLT.

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10. FINAL PROVISIONS

This policy is subject to Brazilian law. In case of discrepancy between translated versions, the Portuguese text prevails.

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